Reports delivered same day, with availability seven days a week.
INTENT was founded in Central London with a clear purpose: to redefine what independent property inspection means in the United Kingdom. We built the company from the ground up, without legacy, without compromise, and without conflict of interest.
Eight years on, we operate four specialist divisions covering residential, construction, commercial and technical due diligence, all underpinned by EXTENT, our proprietary inspection and reporting platform.
Today, INTENT Group is the parent and home of Intent Inventories and Intent Snagging, sitting alongside its sister company INTENT Dubai as a connected operation setting the standard across the UK and the UAE.
INTENT was built with one clear purpose: to create something the property industry had never truly seen before. A company built on genuine independence, real expertise, and an uncompromising commitment to the people it serves.
The services at the heart of INTENT Group since 2018. Trusted by thousands of landlords, tenants, and property owners across the UK.
A comprehensive photographic and written record of a property's condition and contents at the start or end of a tenancy. The definitive document for protecting landlords and tenants alike, preventing disputes and providing a clear, timestamped baseline for the entire tenancy lifecycle.
For landlords, letting agents, property managers, and tenants.
A condition inspection carried out during an active tenancy to identify maintenance issues before they become costly problems, confirm the tenant is caring for the property, and keep both parties fully informed. An essential tool for any landlord managing a long-term let.
For landlords, letting agents, and property management companies.
A detailed report produced when a tenant vacates, comparing the property against the original inventory or check-in report to provide a fair and evidence-based assessment of any changes, damage, or cleaning requirements. The most important document in any deposit resolution.
For landlords, letting agents, property managers, and tenants.
Independent inspection and technical advisory across the built environment.
Independent Property Inspections
A clear, photographic record of a home's condition, highlighting defects and maintenance priorities.
Room-by-room checks of your new home so the developer fixes defects before or after completion.
A return visit to confirm reported defects have been properly put right.
Pinpointing visible defects, their likely cause and who should be responsible for fixing them.
Interim tenancy visits that spot maintenance issues and tenant care problems early.
A detailed record of condition and contents agreed at the start of a tenancy.
End-of-tenancy comparison against the check-in report to support fair deposit decisions.
A dated, photographic baseline of condition before works, leases or neighbouring construction.
Identifying repairs owed under a lease and the condition the property must be returned in.
Inspections tailored to unusual properties, disputes or specific client briefs.
Construction Quality & Compliance
Independent on-site checks that workmanship and materials meet the agreed specification.
Verification at key build stages before work is covered up or payments are released.
Confirming a project is genuinely complete and ready for handover to the client.
Investigating construction defects to establish cause, extent and the right remedy.
Ongoing quality assurance and control checks throughout the build programme.
Impartial review of design, specification or build quality by an experienced specialist.
Checking units, finishes and documentation are ready before keys are handed over.
Measuring contractor workmanship, programme and compliance against contract requirements.
Managed snagging across multiple units, followed by re-inspection and sign-off of every item.
Commercial Asset Inspection
A practical review of a commercial building's fabric, finishes and building services.
Portfolio-level condition data to support asset management and investment decisions.
Prioritised, costed maintenance needs to plan repair budgets over coming years.
Assessing lease repair obligations at the start, during or end of a commercial tenancy.
Recording space condition when tenants move in or out to prevent later disputes.
Checking a property's condition and use against the repairing terms of the lease.
Diagnosing defects in commercial buildings and recommending proportionate remedial works.
Periodic checks on occupied commercial space to protect the asset during a lease.
Independent Verification & Advisory
Pre-acquisition building assessment that reveals risks, liabilities and likely future costs.
Identifying physical and compliance risks that could affect value, safety or insurability.
A structured audit of fabric, structure and services with prioritised recommendations.
In-depth investigation of complex or recurring defects to find their root cause.
Assessing roofs, basements and terraces for water ingress risks and failed waterproofing.
Inspecting cladding, windows and external walls for defects, weathering and performance.
Assessing mechanical, electrical and plumbing systems for condition, compliance and remaining life.
Verifying completed works and documentation before a developer or investor accepts handover.
Impartial confirmation for lenders and investors that works and claims are accurate.
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Christian founded INTENT in Central London in 2018 with a clear ambition: to build an independent property inspection company that operated at a standard the industry had never seen before. With a background in lettings, property consultancy, B2B business development, and investment property, he has grown INTENT from a single-service London business into a multi-division UK and UAE group, supported by the proprietary EXTENT platform. His vision drives everything the company does.
“We built INTENT to set a standard, not to follow one.”
Kyran Hopcroft solely runs the UK operations of INTENT Group, holding full responsibility for ensuring the business operates smoothly and efficiently across every division, every client, and every instruction. Day to day he manages the teams, the systems, and the standards that keep UK operations performing at the level our clients expect. His oversight spans the full scope of UK delivery, from residential inventories and snagging through to construction quality programmes and commercial asset inspections. As the group has grown, his role has grown with it, and his commitment to operational precision is one of the defining reasons INTENT has been able to scale without ever compromising on quality.
“Operational precision is not a process. It is a culture.”
INTENT Group operates seven days a week across the UK.
“Built in London. Trusted across the UK and UAE. Setting the standard in independent property inspection since 2018.”
Read our verified reviews on Google.
Absolutely brilliant service. The inventory report was incredibly detailed with hundreds of photographs and clear descriptions of every room. Delivered the same day as promised. Will definitely be using INTENT again for all our properties.
Used INTENT for a new build snagging inspection on our apartment and they found 114 issues. The developer had to fix everything before we moved in. The report was professional, thorough, and made the whole process so much easier. Cannot recommend highly enough.
Fantastic company. Very professional, punctual, and the quality of the report was exceptional. Our letting agent was equally impressed. Booking was easy and the team were helpful throughout. Five stars without hesitation.
INTENT carried out a snagging inspection on our new build home and the level of detail was outstanding. They identified structural issues, cosmetic defects, and MEP faults we had completely missed. The developer resolved every single one. Worth every penny.
Used INTENT for check-in and check-out reports across our portfolio of twelve properties. Consistent, reliable, and the reports have saved us from multiple deposit disputes. Exactly the standard of service you want from an independent clerk.
Highly professional snagging service. The inspector was knowledgeable, thorough, and the report was clear and well-structured. Made it very easy to go back to the developer with evidence. Brilliant from start to finish.
Reviews sourced from INTENT Inventories and INTENT Snagging Google Business Profiles.
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