INTENT Group — Independent Property Inspection, Verification & Technical Advisory in the UK.

Independent Property Inspection, Verification & Technical Advisory

Seven days a week. Same-day reports. Across the UK.

UK & UAE OperationsAccredited & CertifiedSame-Day Reporting
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Years Operating
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Specialist Divisions
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Inspections Completed
About INTENT Group

The UK's Leading Independent Property Inspection & Technical Advisory Group

INTENT was founded in Central London with a clear purpose: to redefine what independent property inspection means in the United Kingdom. We built the company from the ground up, without legacy, without compromise, and without conflict of interest.

Eight years on, we operate four specialist divisions covering residential, construction, commercial and technical due diligence, all underpinned by EXTENT, our proprietary inspection and reporting platform.

Today, INTENT Group is the parent and home of Intent Inventories and Intent Snagging, sitting alongside its sister company INTENT Dubai as a connected operation setting the standard across the UK and the UAE.

Our Purpose

Built to Set a Standard

INTENT was built with one clear purpose: to create something the property industry had never truly seen before. A company built on genuine independence, real expertise, and an uncompromising commitment to the people it serves.

8+
Years Operating
UK & UAE
Group Presence
Where It Began

Our Foundation Services

The services at the heart of INTENT Group since 2018. Trusted by thousands of landlords, tenants, and property owners across the UK.

Property Inventory Reports

Landlords · Agents · Tenants

A comprehensive photographic and written record of a property's condition and contents at the start or end of a tenancy. The definitive document for protecting landlords and tenants alike, preventing disputes and providing a clear, timestamped baseline for the entire tenancy lifecycle.

For landlords, letting agents, property managers, and tenants.

Mid-Term Inspections

Landlords · Property Managers

A condition inspection carried out during an active tenancy to identify maintenance issues before they become costly problems, confirm the tenant is caring for the property, and keep both parties fully informed. An essential tool for any landlord managing a long-term let.

For landlords, letting agents, and property management companies.

Check-Out Reports

Landlords · Tenants · Agents

A detailed report produced when a tenant vacates, comparing the property against the original inventory or check-in report to provide a fair and evidence-based assessment of any changes, damage, or cleaning requirements. The most important document in any deposit resolution.

For landlords, letting agents, property managers, and tenants.

These services are also available as part of a full tenancy lifecycle package. Enquire about a package →
What We Do

Four Specialist Divisions

Independent inspection and technical advisory across the built environment.

Pillar 01

Residential

Independent Property Inspections

Property Condition AssessmentsNew Build Snagging InspectionsRe-Inspection ServicesDefect IdentificationMid-Term Property Reviews
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Property Condition Assessments

Independent inspections that protect property value
Overview

Independent property condition assessments delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

New Build Snagging Inspections

Independent inspections that protect property value
Overview

Independent new build snagging inspections delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Re-Inspection Services

Independent inspections that protect property value
Overview

Independent re-inspection services delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Defect Identification

Independent inspections that protect property value
Overview

Independent defect identification delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Mid-Term Property Reviews

Independent inspections that protect property value
Overview

Independent mid-term property reviews delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Check-In Reports

Independent inspections that protect property value
Overview

Independent check-in reports delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Check-Out Reports

Independent inspections that protect property value
Overview

Independent check-out reports delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Schedule of Condition Reports

Independent inspections that protect property value
Overview

Independent schedule of condition reports delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Dilapidation Assessments

Independent inspections that protect property value
Overview

Independent dilapidation assessments delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors

Bespoke Residential Inspections

Independent inspections that protect property value
Overview

Independent bespoke residential inspections delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Brief & Schedule
  2. 2. On-Site Inspection
  3. 3. Detailed Report Delivered
Key Benefits
  • Independent & impartial
  • Same-day reporting
  • Accredited inspectors
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Pillar 02

Construction

Construction Quality & Compliance

Construction Quality InspectionsStage & Milestone InspectionsPractical Completion ReviewsDefect AnalysisQA/QC Verification
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Construction Quality Inspections

Quality verification across every stage of build
Overview

Independent construction quality inspections delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

Stage & Milestone Inspections

Quality verification across every stage of build
Overview

Independent stage & milestone inspections delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

Practical Completion Reviews

Quality verification across every stage of build
Overview

Independent practical completion reviews delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

Defect Analysis

Quality verification across every stage of build
Overview

Independent defect analysis delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

QA/QC Verification

Quality verification across every stage of build
Overview

Independent qa/qc verification delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

Independent Technical Reviews

Quality verification across every stage of build
Overview

Independent independent technical reviews delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

Handover Readiness Assessments

Quality verification across every stage of build
Overview

Independent handover readiness assessments delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

Contractor Performance Audits

Quality verification across every stage of build
Overview

Independent contractor performance audits delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking

Snagging & De-Snagging Programmes

Quality verification across every stage of build
Overview

Independent snagging & de-snagging programmes delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Scope & Programme
  2. 2. Stage Inspection
  3. 3. Issue Tracking & Sign-Off
Key Benefits
  • Reduce defects at handover
  • Independent QA/QC
  • Live snag tracking
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Pillar 03

Commercial

Commercial Asset Inspection

Commercial Condition AssessmentsAsset Condition AuditsPlanned Maintenance AssessmentsDilapidation InspectionsTenant Handover Assessments
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Commercial Condition Assessments

Independent assessment for commercial assets
Overview

Independent commercial condition assessments delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise

Asset Condition Audits

Independent assessment for commercial assets
Overview

Independent asset condition audits delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise

Planned Maintenance Assessments

Independent assessment for commercial assets
Overview

Independent planned maintenance assessments delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise

Dilapidation Inspections

Independent assessment for commercial assets
Overview

Independent dilapidation inspections delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise

Tenant Handover Assessments

Independent assessment for commercial assets
Overview

Independent tenant handover assessments delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise

Lease Compliance Reviews

Independent assessment for commercial assets
Overview

Independent lease compliance reviews delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise

Commercial Defect Analysis

Independent assessment for commercial assets
Overview

Independent commercial defect analysis delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise

Occupancy Condition Reviews

Independent assessment for commercial assets
Overview

Independent occupancy condition reviews delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Pre-Inspection Brief
  2. 2. Detailed Asset Audit
  3. 3. Strategic Report
Key Benefits
  • Protect lease position
  • Asset condition clarity
  • Dilapidation expertise
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Pillar 04

Technical Due Diligence

Independent Verification & Advisory

Technical Due DiligenceProperty Risk AssessmentsBuilding Condition AuditsDefect InvestigationWaterproofing Analysis
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Technical Due Diligence

Independent technical verification for investors
Overview

Independent technical due diligence delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

Property Risk Assessments

Independent technical verification for investors
Overview

Independent property risk assessments delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

Building Condition Audits

Independent technical verification for investors
Overview

Independent building condition audits delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

Defect Investigation

Independent technical verification for investors
Overview

Independent defect investigation delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

Waterproofing Analysis

Independent technical verification for investors
Overview

Independent waterproofing analysis delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

Façade & Envelope Reviews

Independent technical verification for investors
Overview

Independent façade & envelope reviews delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

MEP Condition Reviews

Independent technical verification for investors
Overview

Independent mep condition reviews delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

Completion & Handover Audits

Independent technical verification for investors
Overview

Independent completion & handover audits delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting

Independent Third-Party Verification

Independent technical verification for investors
Overview

Independent independent third-party verification delivered by accredited specialists with same-day reporting.

3-Step Process
  1. 1. Acquisition Brief
  2. 2. Multi-Discipline Survey
  3. 3. Risk-Weighted Report
Key Benefits
  • Quantified risk register
  • Independent verification
  • Investor-grade reporting
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Find Your Service

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Our Clients

Who We Work With

HomeownersLandlordsLetting AgentsProperty ManagersDevelopersContractorsProject ManagersInvestorsFamily OfficesFundsAsset ManagersLendersOccupiersFacilities TeamsConsultantsPrivate Clients
Leadership

The Team Behind the Standard

Christian Ciraolo

Christian Ciraolo

Founder & Managing Director

Christian founded INTENT in Central London in 2018 with a clear ambition: to build an independent property inspection company that operated at a standard the industry had never seen before. With a background in lettings, property consultancy, B2B business development, and investment property, he has grown INTENT from a single-service London business into a multi-division UK and UAE group, supported by the proprietary EXTENT platform. His vision drives everything the company does.

We built INTENT to set a standard, not to follow one.

KH

Kyran Hopcroft

Operations Director

Kyran Hopcroft solely runs the UK operations of INTENT Group, holding full responsibility for ensuring the business operates smoothly and efficiently across every division, every client, and every instruction. Day to day he manages the teams, the systems, and the standards that keep UK operations performing at the level our clients expect. His oversight spans the full scope of UK delivery, from residential inventories and snagging through to construction quality programmes and commercial asset inspections. As the group has grown, his role has grown with it, and his commitment to operational precision is one of the defining reasons INTENT has been able to scale without ever compromising on quality.

Operational precision is not a process. It is a culture.

INTENT Group operates seven days a week across the UK.

“Built in London. Trusted across the UK and UAE. Setting the standard in independent property inspection since 2018.”
Client Reviews

What Our Clients Say

Read our verified reviews on Google.

5.0Across Google Business Profiles
INTENT Inventories — Google Review

Absolutely brilliant service. The inventory report was incredibly detailed with hundreds of photographs and clear descriptions of every room. Delivered the same day as promised. Will definitely be using INTENT again for all our properties.

David R.
Verified Google Review
INTENT Snagging — Google Review

Used INTENT for a new build snagging inspection on our apartment and they found 114 issues. The developer had to fix everything before we moved in. The report was professional, thorough, and made the whole process so much easier. Cannot recommend highly enough.

Priya S.
Verified Google Review
INTENT Inventories — Google Review

Fantastic company. Very professional, punctual, and the quality of the report was exceptional. Our letting agent was equally impressed. Booking was easy and the team were helpful throughout. Five stars without hesitation.

Michael B.
Verified Google Review
INTENT Snagging — Google Review

INTENT carried out a snagging inspection on our new build home and the level of detail was outstanding. They identified structural issues, cosmetic defects, and MEP faults we had completely missed. The developer resolved every single one. Worth every penny.

Charlotte W.
Verified Google Review
INTENT Inventories — Google Review

Used INTENT for check-in and check-out reports across our portfolio of twelve properties. Consistent, reliable, and the reports have saved us from multiple deposit disputes. Exactly the standard of service you want from an independent clerk.

James O.
Verified Google Review
INTENT Snagging — Google Review

Highly professional snagging service. The inspector was knowledgeable, thorough, and the report was clear and well-structured. Made it very easy to go back to the developer with evidence. Brilliant from start to finish.

Emma L.
Verified Google Review

Reviews sourced from INTENT Inventories and INTENT Snagging Google Business Profiles.

Where We Operate

UK-Wide Coverage

London & Home Counties · Head Office
Birmingham & West Midlands
Manchester & North West
LondonKentSurreyEssexHertfordshireBerkshireSussexBuckinghamshireHampshireCambridgeshireOxfordshireBedfordshireSuffolkNorfolkBirminghamManchester
Insights

Common Questions

INTENT Group is an independent property inspection and technical advisory company operating across residential, commercial, and construction assets in the UK and UAE. We provide specialist inspections, condition assessments, quality verification, and reporting services designed to help clients make informed decisions, reduce risk, and protect asset value.
INTENT was founded in Central London in 2018. Over eight years we have grown from a single residential inspection service into a multi-division group operating across the UK and UAE, serving homeowners, landlords, developers, investors, and institutional clients.
Yes. INTENT Group holds AIIC accreditation and GLM membership, is a member of The Property Ombudsman scheme, and operates to the highest professional standards across all divisions.
Yes. INTENT operates Monday to Sunday. We offer same-day report delivery across our residential services and respond to enquiries seven days a week.
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Also operating in the UAE. visit intentdubai.com →
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